Peterborough Linux User Group (Canada) Forum

Linux & Android => Support => Topic started by: fox on July 25, 2019, 10:27:10 AM

Title: Advice on preparing a laptop for sale
Post by: fox on July 25, 2019, 10:27:10 AM
I have a buyer for my Acer laptop, and I have already started to prepare it for sale by removing Linux, fixing the mbr and resizing the drive so that Windows 10 takes up all the space except for the small partitions where they save the Windows 10 emergency files and the mbr itself. I've checked and everything boots ok, but now the question is what I do next since it boots to me as the user. I don't have any data files or pictures on this, but presumably what I want to do is set up a new generic user with a simple password that he can change. The guy I'm selling this to doesn't seem particularly computer-literate, so I would prefer to give him a working computer with no setup required other than to change his password than to give him one where it starts up with nothing set up. How would you recommend that I do this? Is it safe to create a new user and then just delete my account? Or would you do it some other way?
Title: Re: Advice on preparing a laptop for sale
Post by: dougal on July 25, 2019, 10:44:17 AM
I would set up another acct with admin status then check to make sure that works , if so,then delete your original acct. thus they can start from scratch to establish their own settings/preferences which I"m guessing wouldn't happen if you simply changed the name and pswd.
https://www.intowindows.com/how-to-create-a-new-administrator-account-in-windows-10/
Title: Re: Advice on preparing a laptop for sale
Post by: buster on July 25, 2019, 11:35:26 AM
I would also set the updates to auto, so he or she doesn't have to figure that out.

Personally, I'd set the virus and other security stuff up with Microsoft's included software. Mostly just the defaults. Then I'd  go to the 'uninstall' in the control centre and uninstall any other 'free for a year' virus checkers, which you may have done years ago. Two virus checkers may conflict with each other.

I'd also check updates and see if there are any.

Computer should then just take care of itself forever.
Title: Re: Advice on preparing a laptop for sale
Post by: fox on July 25, 2019, 11:53:01 AM
Quote from: dougal on July 25, 2019, 10:44:17 AM
I would set up another acct with admin status then check to make sure that works , if so,then delete your original acct. thus they can start from scratch to establish their own settings/preferences which I"m guessing wouldn't happen if you simply changed the name and pswd.
https://www.intowindows.com/how-to-create-a-new-administrator-account-in-windows-10/
OK, so I did that, and because I didn't set up a Microsoft account or put in an email for him, the new account is referred to a local administrator. Is that just because I haven't set up his accounts? If I now delete my own account, is that sufficient for him to run his computer, including any admin tasks?
Title: Re: Advice on preparing a laptop for sale
Post by: buster on July 25, 2019, 12:10:17 PM
Don't delete your account yet!!! Log into the new account and do some admin task that requires administrative privileges. Download and install say Firefox, and uninstall it. That should show if it does have privileges.

Check your log in page again. Make sure both of you can get in.

I THINK you can have two admins, but I'm not sure. Maybe read about it.
Title: Re: Advice on preparing a laptop for sale
Post by: fox on July 25, 2019, 01:45:25 PM
Thanks, Harry. I was able to download Firefox on the account I set up for him, and presently, it is installing a Windows 10 1803 update which was downloaded on his account. Does that mean it is safe to kill my account?
Title: Re: Advice on preparing a laptop for sale
Post by: fox on July 25, 2019, 02:02:41 PM
Quote from: buster on July 25, 2019, 12:10:17 PM
....
I THINK you can have two admins, but I'm not sure. Maybe read about it.
Right, but I don't want any trace of me on this computer when I sell it, so I would like to remove my account once I know that the one I set up for him is OK.
Title: Re: Advice on preparing a laptop for sale
Post by: buster on July 25, 2019, 02:31:39 PM
No. I understand. But I'm not sure what happens if you have no admin.  :) Sounds like you've solved it.
Title: Re: Advice on preparing a laptop for sale
Post by: buster on July 25, 2019, 02:38:45 PM
" presently, it is installing a Windows 10 1803 update"

It's quite a ways behind. Mine is at 1903. If it doesn't move up, there might be some hints in here. One suggestion was if the computer works, leave it.

https://answers.microsoft.com/en-us/windows/forum/all/windows-home-10-update-from-1803-to-1903/4f1de74e-fc2f-45e7-9045-95df927dfde1
Title: Re: Advice on preparing a laptop for sale
Post by: fox on July 25, 2019, 03:13:53 PM
1803 is taking long enough. We're at 98% installed now, but it has taken about 2 hr. 1803 is billed as a "feature update"; I wonder if that has anything to do with it?
Title: Advice on preparing a laptop for sale
Post by: ssfc72 on July 25, 2019, 03:21:30 PM
After you are done deleting your own user and admin accounts, check your file folders to make sure  your old user and admin folders have been deleted.
I seem to recall on the notebook that I sold, that I had to go in and delete these folders, after I had deleted the old user and admin accounts.
Title: Re: Advice on preparing a laptop for sale
Post by: fox on July 25, 2019, 03:48:23 PM
Quote from: buster on July 25, 2019, 02:38:45 PM
....
It's quite a ways behind. Mine is at 1903.
....
Well, I also am updating the older xps at the same time. I'm showing an 1809 feature update on the xps, but nothing yet further. Do new ones appear once the old ones are installed?

Meanwhile, the Acer successfully updated to 1803 and when I checked again for updates it indicated that none were available. On the xps's, the highest I got offered was 1809.
Title: Re: Advice on preparing a laptop for sale
Post by: fox on July 25, 2019, 04:07:20 PM
Quote from: ssfc72 on July 25, 2019, 03:21:30 PM
After you are done deleting your own user and admin accounts, check your file folders to make sure  your old user and admin folders have been deleted.
I seem to recall on the notebook that I sold, that I had to go in and delete these folders, after I had deleted the old user and admin accounts.
You were right; although my user folder might have been empty. At any rate, I deleted it. Thanks for the advice.
Title: Re: Advice on preparing a laptop for sale
Post by: Jason on July 26, 2019, 12:41:05 AM
If you really wanted to remove any traces of you on the computer, it's best to have created a fresh install of Windows 10 on the drive and doing a full format of the drive. However, you can also just wipe the free space (https://mywindowshub.com/how-to-wipe-free-space-securely-in-windows-without-third-party-tools/) after you've deleted your user files.
Title: Re: Advice on preparing a laptop for sale
Post by: fox on July 26, 2019, 06:38:09 AM
Thanks, Jason. I'll remember that next time, as I sold the laptop last night. However, there really wasn't anything on it. I never used the Windows partition for anything but updates. That laptop was my original "try Linux" computer. And with full-size vga and hdmi ports, it was the one I used to make PLUG presentations. I didn't want to get rid of it, but I had too many old laptops sitting around.
Title: Re: Advice on preparing a laptop for sale
Post by: Jason on July 26, 2019, 08:00:40 AM
And you mentioned the buyer isn't that skilled with computers so probably wouldn't know how to undelete files anyway.
Title: Re: Advice on preparing a laptop for sale
Post by: buster on July 26, 2019, 08:33:24 AM
Actually Jason, Mike was mistaken. He, understandably, mistook his young age, say 14, and his almost complete inability to speak English (newly arrived from Asia), as a sign of unfamiliarity with computers. You would have enjoyed the next part Jason.

He opened a terminal, wrote a bit of code with lightning speed, and watched as all kinds of data appeared neatly on the screen. He chuckled and said, we think, " Most good. Buy with happiness." Or something like that. Then he half bowed with a smile on his face, and shook each of our  hands, went outside and got on an electric bike, and disappeared into the darkness. Just like a tv show!

And Mike had the gall to say, "I bet I could have got 25 bucks more."

You missed something quite interesting Jason.
Title: Re: Advice on preparing a laptop for sale
Post by: fox on July 26, 2019, 08:47:11 AM
Harry, you really missed your calling! You should have been a writer, or at least an English teacher.  :)

Good seeing you at the MUG yesterday; do come again.
Title: Re: Advice on preparing a laptop for sale
Post by: buster on July 26, 2019, 09:11:49 AM
Sorry Mike. I made you out to be a unpleasant, selfish person. Which you may be anyway.  :) But a neat thing like that happening at Tim Horton's needs some kind of ending to the story or it just ends with a thud. So Jason, what Mike actually said instead of what I wrote, was, "Nice kid."

So does that have any ring to it? Compared to making a bit of fun at the expense of Dr MIke?
Title: Re: Advice on preparing a laptop for sale
Post by: Jason on July 26, 2019, 10:27:37 AM
Great story! And yes, the first version is the best :)
Title: Re: Advice on preparing a laptop for sale
Post by: buster on August 06, 2019, 06:13:58 PM
" presently, it is installing a Windows 10 1803 update"

This is taken from earlier in the thread. On the old desktop computer I have resuscitated in the basement, and you read about, it is up to 1903. BUT... Checked my everyday laptop that resides comfortable near food and a fridge upstairs, it has updated to only 1803!

Odd, but not worth the effort to track down.
Title: Re: Advice on preparing a laptop for sale
Post by: buster on August 06, 2019, 06:44:27 PM
Positive proof that Microsoft monitors EVERYTHING - I swear on my goddess Athena that after I posted that lack of an update, I went upstairs and checked, just out of interest, for updates on the laptop. We're talking 5, 10 minutes later. There it was: Preparing for cumulative update 1903.

Microsoft reads our forum threads! Scary!
Title: Re: Advice on preparing a laptop for sale
Post by: Jason on August 06, 2019, 07:05:56 PM
I previously believed that these big updates (i.e. 1803, 1903) require you to go to the Update Assistant to apply them, at least initially. Even though we don't see much difference as users, it changes enough under the hood that you don't want to just push it out to everyone without any warning Was trying to find evidence of this because it was just a guess on my part having recently installed Windows 10 freshly on two machines, and I found this (https://docs.microsoft.com/en-us/windows/release-information/status-windows-10-1903) update from Microsoft dated July 16, 2019:

QuoteThe Windows 10 May 2019 Update is available for any user who manually selects “Check for updates” via Windows Update on a device that does not have a safeguard hold for issues already detected. If you are not offered the update, please check below for any known issues that may affect your device.

It may be that it would have come to you in the coming weeks as well because Microsoft rolls out updates gradually instead of to everyone at once unless you check for updates manually as above. That's probably the more correct interpretation.
Title: Re: Advice on preparing a laptop for sale
Post by: fox on August 11, 2019, 09:56:25 AM
Well it turns out that the May 19 update did not show up on my xps via Windows Update, but it did show up when I went to the MS download site for Windows 10. The Update Assistant from there gave me the option to update now, and I downloaded and installed that update (1903). I was on that site to download a copy of Windows 10 that I can put on a usb drive in case of emergency. (If and when I ever sell this laptop, I'll have to get it back to its original state, and as you know, I somehow blew that with the older xps I just sold!) Apparently, the Windows 10 license on my xps is digital, and can be detected by an installer or repair disk, so I don't need a license number.