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Dropbox - won't signin

Started by ssfc72, January 01, 2018, 08:17:36 PM

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ssfc72

I have been using my newer Dell 14" Inspiron notebook lately, running the Mint 18.3 Distro.
I have encountered 2 program issues, with it recently.

The Dropbox program on the notebook, for some reason, stop being able to connect to the Dropbox, Cloud server.
I would get the login menu coming up, after starting my Dropbox program, and when i input my user name and password (these two are the correct ones, because I can log onto my dropbox account, using the brower0 , Dropbox would nag that the version of Dropbox was out of date and to install an up to date, Dropbox version.

But the version I have installed and the latest version for Linux, are the same version number.

I went ahead and removed the existing Dropbox and re-installed and I still got the nag about the Dropbox being out dated.

Apparently this is a known problem with the Linux Dropbox.  I even seem to recall having this same problem a few years ago, on another of my notebook computers.

The fix is found at this web page -
https://www.linuxquestions.org/questions/linux-software-2/dropbox-can%27t-%27sign-in%27-or-install-newer-version-4175591810/

Basically you need to stop Dropbox, if it has been started and delete a hidden Folder (  .dropbox-dist  ) which is found in your Home, folder.
Then rerun Dropbox, from the command line with this command,  dropbox start -i

It worked for me! :-)

Bill
Mint 20.3 on a Dell 14" Inspiron notebook, HP Pavilion X360, 11" k120ca notebook (Linux Lubuntu), Dell 13" XPS notebook computer (MXLinux)
Cellphone Samsung A50, Koodo pre paid service

Jason

Thanks for sharing, Bill. Bob used to have trouble with Dropbox, too. Not sure if it's the same issue, though.
* Zorin OS 17.1 Core and Windows 11 Pro on a Dell Precision 3630 Tower with an
i5-8600 3.1 GHz 6-core processor, dual 22" displays, 16 GB of RAM, 512 GB Nvme and a Geforce 1060 6 GB card
* Motorola Edge (2022) phone with Android 13

fox

Good to know; thanks for posting this, Bill. I can't recall having this problem with dropbox, but I have had it with other apps, most notably Mendeley reference manager. I think that the generic problem is that a newer version exists but is not yet present in your distro's repositories.
Ubuntu 24.10 on 2019 5k iMac
Ubuntu 24.04 on Dell XPS 13