I'm really unhappy with Carrytel after their second modem in 6 months broke down. I'm switching to Cogeco on Monday in response because they're the fastest that can get us up and running again. But they charge a lot more. I would love for the CRTC to take a stricter stance on the big guys.
Note: I split the conversation after this post since it turned into a topic about ISPs. You can find that here